Refund & Return Policy – VELMORA

Last Updated: 15 October 2026

At VELMORA, customer satisfaction is important to us. We want you to shop with confidence and enjoy a positive shopping experience.

If you are not satisfied with your purchase, please review our Refund & Return Policy below.

1. 30-Day Return Policy

We offer a 30-day return period from the date you receive your order for eligible products.

To qualify for a change-of-mind return:

• The return must be requested within 30 days of delivery.

• The product must be unused, unworn, and in its original condition.

• Original packaging, tags, and